Here you'll find answers to frequently asked questions
Which test material is required for testing for antibodies against rabies virus (FAVN test)?
For FAVN test we need a minimum of 0.5ml of serum. Serum can be prepared from a clotted blood sample (without anti-coagulant) by centrifugation. If serum is prepared under sterile conditions it will be stable at room temperature for several days. Cooling/freezing is generally not required during transport.
How long does the rabies antibody (FAVN) test take?
The test is carried out every Monday and Wednesday and takes 48 hours. Currently, we receive a lot of samples, so there may be delays in the processing of the samples.
How do I recieve test reports or certificates?
Certificates for the determination of rabies antibodies (entry of dogs, cats and ferrets into EU) are sent as originals by general post without tracking no. Sending by courier can be organized by clients. In addition, we can send certificates in advance by e-mail. From this year on we can issue digitally signed certificates, you'll find all information on page rabies antibody determination.
Other test reports are sent by email or fax directly to the respective veterinarian, only in exceptional cases by post.
Other test reports are sent by email or fax directly to the respective veterinarian, only in exceptional cases by post.
What is required for a vaccine against Papillomatosis ?
We need at least 1g wart material in a buffered solution (e.g. phosphate buffer or physiological saline solution) with antibiotics, without formalin. The material will be prepared, fixed and adjuvanted (aluminum hydroxide). We are sending 2 vaccination doses to be given about 4 weeks apart.
Which sampel material is required for specific tests?
What should be considered when sending samples from non-EU countries?
VVD has an import permit ("Einfuhrgenehmigung") for sample material of dogs and cats for rabies antibody testing. According to EU-regulations the import permit must be attached to the outside of the package.
According to information from customs in Germany, a proforma invoice must be enclosed for serum samples to detect antibodies against the rabies virus. Please note that costs can accrue at customs declaration or border inspection if the shipment was not created with all necessary details. Our laboratory does not cover any of these costs. To ensure a prompt processing of the samples, the shipment should declared with "Duty, Taxes Paid" service (DTP). If this is not the case VVD reserves its right to refuse the receiving. For that case the carrier is forced to retour the shipment.
In order to ensure the handling of your samples, please note the following points:
According to information from customs in Germany, a proforma invoice must be enclosed for serum samples to detect antibodies against the rabies virus. Please note that costs can accrue at customs declaration or border inspection if the shipment was not created with all necessary details. Our laboratory does not cover any of these costs. To ensure a prompt processing of the samples, the shipment should declared with "Duty, Taxes Paid" service (DTP). If this is not the case VVD reserves its right to refuse the receiving. For that case the carrier is forced to retour the shipment.
In order to ensure the handling of your samples, please note the following points:
- the contents must be correctly labelled/declared: "Non-infectious serum sample (dog or cat) for titration of rabies antibodies according to the EU regulation on movement of pet animals at an approved laboratory".
- if they choose DTP service ("duty taxes paid" all costs are borne by the sender),
- please enclose a pro forma invoice for EUR 1 or $1.
The above information must be clearly visible on the outside of the package (e.g. in the shipping bag).
We also recommend to use the incoterm "Delivery at Place" (DAP).
How long is a certificate valid?
The certificate for entry into the EU remains valid for the animal's life, provided that the animal is vaccinated regularly according to the vaccine manufacturer's instructions.
How can I manage payment?
Payment can be made in cash (with the sample), by bank transfer (after receipt of an invoice) or using PayPal. In the latter case please let us know that you wish to recieve a PayPal link for your test.
How should I send material for autogenous vaccines?
We recommend shipping in sterile physiological saline solution (0.9% NaCl) or similar with antibiotic additive (e.g. 5 -10 μg/ml enrofloxacin or ampicillin 100 μg/ml or benzylpenicillin 100 μg/ml + streptomycin 100 μg/ml or amphotericin B 5 μg/ml + gentamycin 100 μg/ml).